Computer Geeks Take Charge

In response to the increasing complexity of electronic and computer technology, Best Buy Co. Inc. in 2002 acquired the Geek Squad, and morphed the former 60-employee company into a 6200-employee 24 hour operation. As members of the Geek Squad, black clip-on ties are a must, along with a white shirt, black pants, white socks and black shoes. These men and women take house calls in the area surrounding every one of the 650 Best Buy stores across the nation, solving problems and setting up Internet networks, along with any other problems they find. Prices for house calls start at $100, and increase depending on the complexity of the problem, the length of time required to fix the problem, and user errors. This may seem expensive, but for the amount of time and frustration this service saves the user, the service is well worth the cost.